Terms of Service

1. Acceptance of These Terms

Welcome to Romano Aluminum ("Romano Aluminum," "we," "us," or "our"). By using our website, requesting a quote, scheduling services, or interacting with our communications (including text messaging), you agree to these Terms of Service.

If you do not agree, please do not use our services.

2. Services & Scope of Use

Romano Aluminum provides aluminum and screen enclosure services, including but not limited to:

Pool Screen Enclosures

Screen Repair

Pool Cage Rescreening

Lanai Screen Enclosures

Front Entry Screen Enclosures

Aluminum Carports

Sunroom Installation

Service availability, pricing, timelines, and scope depend on project requirements, site conditions, materials, and scheduling availability. All quotes and estimates are subject to confirmation prior to the start of work.

3. Customer Responsibilities

Access:
You agree to provide accurate contact and project information and allow reasonable access to your property for estimates and scheduled services.

Compliance:
You are responsible for complying with all applicable local, state, and federal laws, including permits, HOA requirements, and property regulations.

Data Accuracy:
You agree to maintain accurate contact information so we can communicate regarding your project.

4. Pricing, Billing & Payment Terms

Estimates:
All estimates are provided in good faith and may change based on inspection, materials, or scope adjustments.

Payment Authorization:
You authorize Romano Aluminum to collect payment based on the agreed terms for your project.

Failed Payments:
Failure to remit payment as agreed may result in delayed or suspended services.

Price Changes:
Pricing may change if project scope, materials, or site conditions change before or during service.

5. Cancellations & Refund Policy

Appointments may be canceled or rescheduled with reasonable notice. Refunds, if applicable, are governed by your specific project agreement and applicable law.

6. Data & Communications Integrity

You agree not to misuse our communication systems, including submitting false inquiries or engaging in abusive, fraudulent, or unlawful conduct.

Romano Aluminum reserves the right to restrict services or communication in cases of misuse.

7. Limitations & Disclaimers

We do not guarantee specific timelines, results, or outcomes beyond what is contractually agreed upon.

All services are provided on an "as-is" and "as-available" basis.
Romano Aluminum disclaims all implied warranties, including merchantability and fitness for a particular purpose.

8. Liability & Claims

To the fullest extent permitted by law, Romano Aluminum’s total liability for any claim shall not exceed the amount paid for the services related to that claim.

We are not liable for indirect, incidental, or consequential damages, including loss of use, profits, or property value.

9. Third-Party Services

Romano Aluminum may use third-party providers for website hosting, analytics, CRM systems, and communication tools.

These providers operate independently and are governed by their own terms and privacy policies. We are not responsible for third-party outages, errors, or data practices.

10. Testimonials, Reviews & Marketing Use

By submitting reviews, testimonials, or feedback, you grant Romano Aluminum a non-exclusive right to use this content for marketing and promotional purposes, unless you request otherwise in writing.

11. SMS Program Terms — Romano Aluminum Alerts

Program Description

After opting in, you may receive SMS messages related to your inquiry or services, including:

Appointment confirmations

Scheduling updates

Service reminders

Follow-ups

Review requests

Cancel (Opt-Out)

You can opt out at any time by replying STOP to our messages. You will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

Help

For assistance, reply HELP or contact us at:
[email protected]

Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply. Message frequency varies. Contact your wireless provider for details.

Privacy

For privacy-related information, please refer to our Privacy Policy.